Resolved -
Our Internet Provider has confirmed they resolved the issue on their side that was creating the problem for our service.
Apr 24, 13:53 CDT
Update -
We are continuing to monitor for any further issues.
Apr 24, 13:52 CDT
Monitoring -
We are continuing to work with the Internet provider, but we think we have found the root issue. We have bypassed the problem connection and are monitoring to ensure speed and stability are as expected.
Apr 23, 12:14 CDT
Investigating -
We are again seeing timeout issues accessing resources at the colo.
Apr 23, 07:38 CDT
Monitoring -
Have a fix in place and performance appears to be back to normal.
Apr 22, 22:07 CDT
Update -
Still Trouble shooting the performance / reliability issue on the Internet service.
Apr 22, 20:51 CDT
Identified -
We have identified what we think is the core issue and have rebooted affected devices. We are continuing to investigate to be sure we have resolved the problem. Currently looks like services are up.
Apr 22, 14:13 CDT
Investigating -
We are currently investigating this issue.
Apr 22, 08:41 CDT