Call Tower Phone Issues

Incident Report for CIT Services Status

Resolved

This incident has been resolved.

Posted Oct 07, 2024 - 12:08 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 07, 2024 - 11:36 CDT

Identified

Call Tower is looking into some issues causing problems with customers able to answer inbound calls and this is affecting the CIT phones. Please use email or chat if you are having problems getting connected to CIT on the phone.

Posted Oct 07, 2024 - 11:11 CDT

This incident affected: Third Party Services (CIT Service Desk Phones).